Add new Triggers on Enter: Display Content

Display contents allows your bot to define a message or text that the bot will communicate to the user.

Define your Message

• On the Add new trigger dialogue, check the Display Content checkbox.

• Navigate and browse the Message field and select the category of your message from the resulting Pick Content window.

Following screen shows the available display contents.

Display Content: Text

• In the Pick Content window, check the current content category (e.g., Text).
• To change the category, click on Change Category tab and select a category.

• Use the Search Text field for specific text content.
• Click on Create new Text tab to open the Text form.

• Write an appropriate Message you want to convey to the user in the chat flow and then click Submit.

Display Content: Audio

• In the Pick Content window, check the current content category (e.g., Audio).
• To change the category, click on Change Category tab and select a category.

• Use the Search Text field to find specific Audio content by entering relevant keywords.
• Click on the desired audio content to select it.
• If the audio content is not available, click on Create new Audio.
• This action will open a new Audio interface where you can either upload Audio file or enter the **URL **of the audio file.

• Add a Title for the audio content in the Title field.
• Check the Show typing indicators checkbox if you want to show typing indicators before sending the audio.
• Click on the Submit button to save your Audio.

Display Content: Card

• In the **Pick Content **window, check the current content category (e.g.,Card).
• To change the category, click on Change Category tab and select a category.

• Use the Search Text field to find specific Card content by entering relevant keywords.
• Click on the desired Card content to select it.
• If the card content is not available, click on Create new Card.
• This action will open a new **Card **interface where you can create your own card message.

• Enter a title for the card message in the Title field.
• Optionally, provide a subtitle in the Subtitle field.
• Optionally, either Upload an Image for the card or enter its URL directly.
• To add action buttons to the card, click on Add Action Button and define the button's behaviour.
• Enter a title for the button in the Title of the button field.

Action Open URL

• Select Open URL from the dropdown options.
• Enter a valid URL that you want the bot to open.
• When the action is triggered, the bot will open the specified URL.
• After configuring the card message, including optional elements and action buttons, click on Submit button to save the card.

Add Multiple buttons

• To add multiple buttons, again click on Add Action Button and define its behaviour by following the same procedure as explained.

Display Content: Dropdown

Dropdowns serve as user-friendly menus in the bot interactions, presenting a selection of choices for users to pick from. These interactive components streamline decision-making and input-gathering by offering predefined options. Let's explore how to add dropdowns to your bot using simple instructions.

• In the Pick Content window, check the current content category (e.g., Dropdown).
• To change the category, click on Change Category tab and select another category.

• Use the Search Text field to find specific dropdown content by entering relevant keywords.
• Click on the desired dropdown content and select it.
• If the dropdown content is not available, click on Create new Dropdown tab.
• This action will open Dropdown interface where you can add a list of dropdown options.

• Write a prompt in the ** Message** field, for users, guiding them on what to do when they encounter the dropdown. For example- Select your preferred language.
• Optionally, In The text to display on the button field, enter the text that you want to display on the dropdown button. For example- Select Preferred language.
• Optionally, In the **Dropdown placeholder text **field, enter the text prompt for the dropdown options. For example- Language.

Create Dropdown List

• To create the dropdown choices, click on Add List of options tab.
• For each option,
  • In the Message field, write the text that you want to display as an option within the dropdown menu.
  • This text serves as the visible choice that users will see and select from.
• Create other options of the list as well using the same process.
• Optionally, Check the Show typing indicators checkbox if you want to show typing indicators before sending the dropdown.
• After configuring the dropdown list options, click on Submit button to save the Dropdown list.

Display Content: File

Files in a bot enhance interactions by including a wide range of visual content, documents, and more. These files can be used to offer your users valuable resources that they can download and access

• In the Pick Content interface, check the current content category (e.g., File).
• To change the category, click on Change Category tab and select another category.

• Use the Search Text field to find specific file by entering relevant keywords.
• Click on the desired file to select it.
• If the file is not available, click on Create new File tab.
• This action will open File interface where you can add new files.

• You can either upload file or provide its URL.
• Optionally, add a Tittle to the file for context in the Title field.
• Optionally, Check the Show typing indicators checkbox if you want to show typing indicators before sending the file.
• After configuring the file, click on Submit button to save the file.

Display Content: Image

• In the Pick Content window, check the current content category (e.g., Image).
• To change the category, click on Change Category tab and select another category.

• Use the Search Text field to find specific image by entering relevant keywords.
• Click on the desired Image to select it.
• If the Image is not available, click on Create new Image tab.
• This action will open a new Image interface where you can add new Image.

• You can either upload Image or provide its URL.
• Optionally, add a Tittle to the Image for context in the Title field.
• Optionally, Check the Show typing indicators checkbox if you want to show typing indicators before sending the image.
• After configuring the Image, click on Submit button to save the Image.

Display Content: Video

• In the Pick Content window, check the current content category (e.g., Video).
• To change the category, click on Change Category Tab and select another category.

• Use the Search Text field to find a specific video by entering relevant keywords.
• Click on the desired video to select it.
• If the video is not available, click on Create new Video tab.
• This action will open a new Video interface where you can add new video.

• You can either upload Video or provide its URL.
• Optionally, add a Tittle to the Video for context in the Title field.
• Optionally, Check the Show typing indicators checkbox if you want to show typing indicators before sending the Video.
• After configuring the video, click on Submit button to save the Image.