Technical Specification for Voice Service
| Feature | Technical Specification |
|---|---|
| Data Sheet | |
| Protocol | SIP RFC3261 compliant |
| Audio Codec | G711 A and U law is preferred. Supports G722, G723, iLBC, and Speex |
| DTMF | RFC2833 |
| Security | HTTPS, SIPS, encrypted data on WebHooks |
| Connectivity | SIPConnect with IP Address whitelisting |
| Recording Format | .wav, .mp3 |
| Scalability | Horizontal scalability for large scale |
| Voice Prompt | |
| TTS Voice Tone | Male, Female |
| TTS Languages | 117 Languages |
| Custom Prompt | Configurable. Required File Format: .wav |
| Built-in Apps | |
| Voice Message Broadcast | Available |