Programmable WhatsApp Business API

Programmable WhatsApp Business API from EnableX helps a business send and receive messages programmatically to/from users, can connect thousands of agents and bots to interact with customers. Additionally, the APIs can be integrated with numerous backend systems, such as CRM and marketing platforms.

Overview

Communication between business and customer/users over WhatsApp Business Platform is carried out through messaging i.e. sending and receives messages. The WhatsApp Business API framework helps to effectively manage the processes around messaging through the following:

API: Its a Rest API Service with many API Collections/Routes used to initiate related transactions.
Webhook: It's a Webhook over https to receive incoming messages, delivery notifications, status updates etc.

The subsequent sections provide a foundational understanding of the WhatsApp Business API's capabilities, including:

Authentication

Authentication methods for the WhatsApp Business API

API Host and URL

Specifies the base host and URL structure for API requests

API Responses

Format and Types of responses from the WhatsApp Business API

API Routes

API endpoints available for managing messages, Templates, and Token

Webhook Notifications

HTTPS-based webhook for receiving messages, delivery notifications, and status updates

Appendix

Information on language codes and rich media specifications

Release Notes

For most recent information about new features and improvements in the WhatsApp Business API, see the Release Notes.

Get Started Webhook